Last Updated on June 21, 2022
Are you excitedly trying to turn on your Amazon Fire Stick to enjoy a cozy night in just to find out it won’t turn on? It happens.
There are a few reasons why your Fire Stick won’t turn on. It can be annoying but don’t. There are solutions to this.
In this article, we will take a deeper look at the problems causing your Fire Stick to malfunction. As well as what is the proper solution for it.
- 1 Why won’t my Fire Stick turn on?
- 1.1 There is a connection error
- 1.2 The Fire Stick was not set up correctly
- 1.3 Faulty motherboard
- 1.4 Your Fire Stick is physically broken
- 1.5 There is a clash among the devices
- 1.6 Your Fire Stick is not compatible with the device
- 1.7 The remote is broken
- 1.8 There is not enough power
- 1.9 Your HDMI cable is broken
- 2 What to do when your Fire Stick won’t turn on?
- 2.1 Check your internet connection
- 2.2 Check your TV settings
- 2.3 Unplug other devices connected to the TV
- 2.4 Run a diagnosis on your device
- 2.5 Put a new battery in your remote
- 2.6 The audio feature is broken
- 2.7 Check your TV compatibility
- 2.8 Get a new socket or adapter
- 2.9 Make sure all the plugs are firmly plugged in
- 2.10 Consult with the Amazon Fire Stick support team
- 2.11 Take it to a maintenance store
- 3 Maintenance tips for a long-lasting Fire Stick
- 4 Summary
Why won’t my Fire Stick turn on?
There is a connection error
Your Fire Stick relies heavily on a stable internet connection to function properly. A signal error with your router may cause the Fire Stick to be unable to detect or make a connection. If your router is not set up according to the configuration, your Fire Stick will refuse to turn on.
The Fire Stick was not set up correctly
A mistake during the setup process can cause the Fire Stick to act funny. Interestingly, your Fire Stick may be working for the first few times even though the setup is wrong. But then, a slight change in other settings or a connection with another device can cause your Fire Stick to shut down and not be turned on again.
There is not always an explanation as to why technology fails. The chip in the Fire Stick may be faulty and lead to an unstable connection established. Thus, your Fire Stick cannot recognize commands properly and fail to perform as it should.
Your Fire Stick is physically broken
A Fire Stick is not made of steel. It is not indestructible. A heavy drop or hit could break the mechanical parts inside even if there is no visible dent or damage. Any dislocation of parts can cause your Fire Stick to shut down. If you shake it gently and hear some funny noises coming from inside the Stick, it’s quite likely that it has been damaged physically.
There is a clash among the devices
The chance of this happening is not high, but it does happen. In some cases, your TV is connected to a lot of external devices that cause a clash. This happens especially if you are connected to unverified devices that have been assembled privately. These devices are more likely to disrupt the normal function of other devices.
Your Fire Stick is not compatible with the device
Although the Amazon Fire Stick is widely known to be graciously compatible with most smart devices, there are still exceptions. For example, devices manufactured in local shops in a foreign country may not be compatible with the Fire Stick.
The remote is broken
Sometimes, it is not the Fire Stick itself that is broken. It is the remote. When the remote is malfunctioning, it cannot send the signal correctly to your Fire Stick. That is why your Fire Stick is not turning on.
There is not enough power
This is a common cause for households with a bunch of adapters and sockets plugged in. Your Fire Stick will require a stable power source. When the power outlet is reaching its maximum, your Fire Stick may not turn on for safety reasons to avoid overheating or letting a blunt surge of power damage the Stick.
Your HDMI cable is broken
It is possible that your HDMI cable is worn and torn after some time, and the visuals aren’t quite going through. This results in your Fire Stick malfunctioning.
Even if images are getting through partially, there can still be a chance that the problem lies with the HDMI cable. Perhaps it is not plugged it firmly.
What to do when your Fire Stick won’t turn on?
Check your internet connection
Is your router working normally? A drop in connection or poor connection is one of the major reasons why a Fire Stick won’t turn on. A glitch can lead to the screen showing full reception when there is actually no internet.
Restart your router and run a connection test to make sure the internet is working. Plugging and unplugging the router is often the quickest way to get it to restart. If the situation persists and you don’t have internet, you should consider resetting the whole router.
Contact your internet provider just to make sure there hasn’t been an internet outage in the area or if there is an issue with your connection.
Check your TV settings
Make sure your TV settings are all correct for the Fire Stick to run. Cross-check all channels and see if your Amazon Fire Stick has been correctly set up for TV use.
Unplug other devices connected to the TV
If it is indeed one of the devices causing the problem, the best solution is to unplug or disconnect them one by one to see who is the culprit.
First, disconnect all other devices and see if your Fire Stick turns on. If it does, it is almost certain that one of the other devices is causing this. You can gradually connect them one by one and see when your Fire Stick stops working.
Run a diagnosis on your device
Most smart devices come with the self-diagnosis function that can accurately scan through the programs running and external devices connected. The feature can identify any possible reason causing your Fire Stick to malfunction.
Although most of the time, the diagnosis can’t automatically solve the issue, it does give you an idea of where to start. The diagnosis feature is placed differently on each device but you will most likely find it under the network and connection section.
Put a new battery in your remote
You’d be surprised how a seemingly simple solution like putting in a new battery is often overlooked. The remote running out of juice may be the reason why the Fire Stick is not turning on because there is no signal. It’s time to put a new battery to see if your Fire Stick turns out again after a while.
The audio feature is broken
It has been reported by users that occasionally, a broken voice control feature can lead to the Fire Stick refusing to turn on. It can be due to a glitch with the Alexa audio control or in the Fire Stick system.
Check your TV compatibility
Is your TV really compatible with the Amazon Fire Stick? It can be that your model simply isn’t new enough to support the Fire Stick. Check your TV model and see if it supports Fire Stick. If you are sure that they are compatible, yet the TV won’t respond to it, there is a chance that your TV is too worn after years of use, and it can’t connect with a new device anymore.
Get a new socket or adapter
A faulty socket can cause your TV set to malfunction. And it doesn’t provide the Fire Stick with a safe environment to run. Therefore, examine the wiring and all the sockets in your house. Check for any broken adapter or wire.
Even if the one in the TV area is seemingly working fine, other problematic power sources around the house can still cause an abnormal power surge in the TV socket. Not only is a faulty socket detrimental to your enjoyment, but it is also dangerous as it can start a fire.
Make sure all the plugs are firmly plugged in
A loose wire or plug here and then can also cause your socket to automatically block the power from surging through for safety reasons. Check other plugs to see if they have been correctly and firmly plugged in. Altering the power outlet in the house can be the reason your Fire Stick won’t turn on.
Consult with the Amazon Fire Stick support team
There is an official tech team that you can reach out to for support. They can offer you their expert opinions on why your Fire Stick won’t turn on and what is the best way to solve this. The consultation can be done through a live chat, a call, or an email exchange.
However, be aware that since you are describing the situation and the support team can’t physically examine your device. Situations may happen where you are unable to clearly deliver the context, or the support team can’t locate the source of the problem.
Take it to a maintenance store
If everything listed above doesn’t work, it is time to see a specialist. Make an appointment to fix your Fire Stick if it is under warranty. Do not try to open the Fire Stick and fix it yourself if you are still covered by warranty because it will effectively end the protection. The company is likely to refuse a free fix if the device has been opened and tangled with by an unauthorized party. Take it to a professional instead.
If you are not covered by warranty, it is still a good choice to go for the official repair shop rather than a random tech place. All parts you will get from a verified repair shop are legit, whereas a local shop may get you parts that are not supposed to be in the Fire Stick. That way, it can easily cause more long-term issues.
Maintenance tips for a long-lasting Fire Stick
- Keep it away from the sun: Direct sunlight can cause the parts inside to expand and deform over time. During summer, try to avoid placing the Fire Stick close to the window and directly under the sun as the extreme heat is likely to burn the chip or fry its motherboard.
- No moisture: Your Fire Stick does not like a wet or steamy environment. For whatever reason, do not clean your Fire Stick with a wet towel. Although it should resist small droplets of water, after a period of time, the moisture soaked inside will cause permanent damage and your Fire Stick will not last as long as it should be.
- Place it gently: Your Fire Stick is no tank or submarine. Don’t throw it harshly on the table. A sudden shock can displace the chip or mess up the signaling part. It can lead to your Fire Stick not being able to pick up a connection. If you have to constantly move the Fire Stick around, do it gently. You are moving a piece of delicate technology, not a stuffed toy that can take a hard punch.
- Run it every once in a while: Like all modern devices, a Fire Stick suffers if it is not used for a long time. This is especially true for the remote. Keeping your Fire Stick idle for a long time can cause the chip or parts inside to dye. Then, when you want to turn it on again, it will not respond.
There is no set rule as to what is a good time interval to turn on your Fire Stick, but you should turn it on once every month at least to make sure it’s still alive and well. If you are getting the Fire Stick only for the holiday house that you will visit once a year or once every two years, perhaps you should take the Fire Stick with you when you leave so you will not be greeted with disappointment when you go back a year later just to find out your Fire Stick is not working.
- Don’t overload your appliances: Having a clean power outlet is important for every piece of equipment to function normally. An overload of electronic appliances in the house will undoubtedly shorten the life span of each of them. Keep an open space and a reasonable amount of appliances that your power outlet can handle.
The Amazon Fire Stick has brought great joy and happy moments. After a long day of work, it is just what you need to relax. The last thing you need is to spend three more hours raging at a dead Fire Stick. If you are currently facing this, try the above methods and get your Fire Stick to start working promptly!