Fix Hulu Not Working on FireStick & Fire TV

Hulu Not Working on Firestick? Does Hulu keep losing connection on Firestick? We got you covered. Read this article till the end to fix Hulu streaming errors on firestick.

Hulu is undoubtedly one of the United States’ biggest streaming services, considering its userbase goes beyond 35 million. While its on-demand catalog is massive, the subscription plans are relatively affordable compared to the competitors.

Hulu also has its live TV plan, offering 65+ American entertainment, news, sports, and other channels. Given how broad Hulu’s lineup of channels is, it’s surprising to see the inclusion of cloud DVR and its complete on-demand catalog in under $60 a month.

For new users, the streaming giant offers flexible monthly and annual subscription plans, as well as free trials. Premium network add-ons are also available, and users always have the option to cancel their subscription.

However, several Fire TV users have reported issues with streaming from the official Hulu app on Firestick, which is now quite common after the most recent updates. It’s safe to say that you are currently facing the same issues with Hulu on your Fire TV device.

How to Fix Hulu not Working on Firestick?

Hulu not Working on Firestick

This guide contains possible solutions and fixes for Hulu not working on Firestick. If you are eager to start watching your favorite show on Hulu again, we advise you to check this guide out thoroughly.

Solution #1: Check your Internet Connection

The official Hulu app requires a stable, high-speed internet connection for an uninterrupted streaming experience. If your network doesn’t have enough bandwidth to spare, there’s no way you can get Hulu working on your Firestick.

Your first step to troubleshooting the Hulu Fire TV app is to check whether your internet connection is adequate or not. For a consistent optimal experience, Hulu asks for the following bandwidth requirements:

  • 0 Mb/s (720p) or above 10 Mb/s (1080p) for Hulu’s on-demand streaming library
  • 0 Mb/s for live TV channels streams
  • 16 Mb/s or above for streaming in 4K

If your broadband or fiber connection meets the following requirements, proceed to follow the troubleshooting steps below.

Run a Network Speed Test on Firestick

In order to confirm whether your Firestick is receiving enough network bandwidth or not, we recommend you to run a network speed test. Here’s how to do it:

  • First, go to the Search option from above the Fire TV Home screen.
  • Next, use the on-screen keyboard to search for the “NetSpeed Test” app, then select it from the results.
  • On the following page, click the NetSpeed Test app tile right below the Apps & Channels.
  • After that, click Get on the next download page and wait for the app to get installed.

Network Speed Test

  • When it’s installed, click Open to launch the NetSpeed Test app.
  • In the app window, click the Test Download Speed (Standard) option, then let it check your network speed.

If the download speed results come out less than Hulu’s bandwidth requirements, check out the following fixes below.

Disable Wi-Fi on Other Devices

Assuming that your Firestick is connected via Wi-Fi, other devices connected to the network may be using a considerable amount of bandwidth, which is why you are having trouble streaming Hulu on Firestick.

You can get past the issue by turning off Wi-Fi on devices you won’t most likely use during your streaming session.

Switch to 2.4 GHz Wi-Fi

If your Firestick is connected to a 5 GHz Wi-Fi network, consider switching to a 2.4 GHz connection in case your router isn’t in the same room as your Fire TV device. Here’s why.

While the 5 GHz band can carry more bandwidth, it doesn’t penetrate walls nearly as well as 2.4 GHz signals, resulting in a loss of network quality. Switching to the 2.4 GHz band results in overall better network coverage, while delivering adequate speeds for streaming Hulu in 4K.

Also, make sure that your router is as close as possible to your Firestick for the best signal strength.

Reboot the Network Router

It’s possible that your router is overloaded with network packets, drastically slowing down the download and upload speeds. Rebooting the router always solves the issue. However, a power cycle is recommended to give the router a full reset.

Rebooting the router is doubtlessly the most common fix to get Hulu working on Firestick. If the problem persists, read on through this guide for more solutions.

Solution #2: Restart your Firestick

Several Firestick users have suggested that rebooting the device fixes the streaming errors on Hulu. Given how effective restarting can sometimes be, you can give it a try as well.

To restart your Firestick, go to the Device & Software menu (Device or My Fire TV on older Fire OS versions) from the Settings tab.

My Fire TV

On the following page, click the Restart option and wait for your Firestick to initiate a warm boot.

Restart firestick

Alternatively, press and hold and Play/Pause button while simultaneously holding the Select button on your Alexa Voice Remote for a few seconds. Your Firestick will power off and then restart on its own.

However, it’s always recommended to do a cold boot. Simply unplug the Firestick’s power adapter, then plug it back after twenty seconds or so.

Solution #3: Update your Firestick &  Hulu App

Streaming apps like Netflix and Hulu are sensitive to which version of Fire OS your Firestick is running. Make sure that your Firestick is updated to the latest version of the software.

Your Firestick usually downloads and installs the latest software update while it’s in idle mode, but sometimes you might have to check for updates manually. Here’s how you can do it:

  • First, go to Settings from the Fire TV Home screen.
  • Now scroll to the end of the page and select the Device & Software If you are using a 2nd-gen Firestick, find the Device or My Fire TV menu instead.
  • Go to the About page and click the Check for Updates.

check for updates

  • If there’s a new update, click Install Update and wait for your Firestick to finish up the update installation process.

To check for the new version of Hulu, go to Your Apps & Channels row on the Fire TV Home screen, highlight the Hulu app, and press the Menu button on the remote. Once you click More Info in the following context menu, the Appstore page will open up for Hulu.

If there’s an update for the Hulu app, click the Update option to manually install the latest version. Once you do it, the streaming errors should be resolved.

Solution #4: Check for Hulu’s Server Outage

If you can’t access Hulu’s streaming library or playback any content, it might be an issue with Hulu’s servers. You can check if the service is suffering from widespread server outage from the downdetector.com/status/hulu/ website.

In such cases, you can do nothing but wait for the servers to get restored to a working state. Fortunately, these outages don’t happen often, and the downtimes usually last a couple of minutes.

Solution #5: Clear Hulu App’s Cache & Data on Firestick

To offer a smooth experience and save on data, the Hulu app on Firestick stores temporary cache files. Sometimes, hundreds of large cache files are saved, resulting in insufficient space on your Firestick’s internal storage.

It can also cause streaming errors since there’s no more space to handle the stream buffer. The following steps will show you how to clear Hulu’s cache:

  • Go to the Fire TV Settings menu and select Applications from the options.
  • Click Manage Installed Applications on the following menu, then select Hulu from the list of apps you have installed on your Firestick.

Hulu Not Working on FireStick

  • Now scroll to the Clear Cache option and click it.

If the Hulu app still doesn’t work, go back to the same menu and click Clear Data instead. Note that it will completely reset the Hulu app, wiping your login credentials and app preferences in the process. Thus, you will have to log back to Hulu the next time you launch the app on your Firestick.

Read – How to Stop Buffering on FireStick

Solution #6: Reinstall Hulu on Firestick

If none of the fixes above got Hulu working for you on Firestick, consider reinstalling the app. You can follow the steps below to uninstall Hulu first.

  • Go to the Applications menu from the Fire TV Settings.
  • Next, click Manage Installed Applications and wait for the list of installed apps to show up.
  • Scroll down to select and click Hulu on the list, then click Uninstall in the following menu.

Upon uninstalling the Hulu app, re-download it from the Appstore the same way you downloaded the NetSpeed Test app on your Firestick before. Reinstalling the Hulu app will most definitely solve the issues you previously encountered.

Related – How to Program FireStick Remote for TV

Wrapping up

This is where we wrap up this guide to fix Hulu not working on Firestick. Hopefully, one of the solutions and fixes listed here will solve the streaming issues you have been facing with Hulu on Firestick. Please tell us which solution worked for you in the comments below.

If you are using another Fire TV device (e.g., Fire TV, Fire TV Cube, Fire TV Edition Smart TV / Soundbar) and encountering errors when trying to stream from Hulu, you can try out the solutions above as well.

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